Operation and Maintenance
Improving performance and service delivery
Many utilities, particularly in low and middle income countries, fail to efficiently operate and adequately maintain water and wastewater systems to deliver a good service to customers. The benefits of improving operation and maintenance of water and wastewater systems include reducing operating costs (OPEX), increasing revenue streams and improving the ability to consolidate and expand service delivery. However there are a variety of institutional, financial and technical barriers to making these improvements.
Operation and Maintenance Network
The Operation and Maintenance Network (OMN) facilitates the networking of service providers, external support agencies with experienced practitioners and expert researchers. Its main function is to exchange experiences, knowledge and information to improve the operation and maintenance of water supply and sanitation systems, with particular emphasis on the needs of its members in low and middle income countries.